We understand that clear and accurate communication is at the heart of quality medical care. To ensure patients from all over the world can communicate smoothly with our medical team, we provide comprehensive multilingual support services.
We have certified professional medical interpreters (both online and on-site) who can provide precise interpretation in multiple languages, including Mandarin, English, Japanese, Korean, Arabic, and more. This ensures error-free communication during consultations, treatment explanations, and informed consent processes.
Key hospital signage, patient guides, medical forms, and post-operative care instructions are available in multiple languages for your easy reference at any time.
If you need language support at any time during your stay, you can contact our International Patient Services Center through the in-room call system, and we will arrange language assistance for you as soon as possible.
Language should never be a barrier to receiving the care you need. Here, every question you ask will be understood, and every concern you raise will be accurately conveyed.
To make your stay easier and more comfortable for both you and your accompanying family members, we have carefully compiled information on a wide range of accommodations near the hospital, covering different budgets and needs so that you can avoid unnecessary travel fatigue and focus on recovery.
We have established partnerships with several high-quality hotels within a 15-minute walking distance of the hospital, offering you exclusive discounted rates. These hotels provide a comfortable environment, high hygiene standards, regular disinfection, and can arrange delivery of nutritious meals.
For patients and families requiring long-term treatment, we recommend safe and convenient serviced apartments and long-term rental apartments nearby. Equipped with kitchen and laundry facilities, they offer a warm, home-like living experience.
We also provide information on cost-effective guesthouses and youth hostels in the surrounding area to meet different budget requirements.
All recommended accommodations come with detailed addresses, contact information, reference prices, and route maps showing how to travel between the accommodation and the hospital.
Beyond your medical treatment, we aim to provide you with a comfortable and convenient “temporary home” where you can get adequate rest and relaxation.
To make your medical journey as worry-free and smooth as possible, we offer convenient and reliable airport/train station pick-up and drop-off services for international and out-of-town patients.
Simply reserve in advance and provide us with your flight or train number and arrival time. Our experienced drivers will be waiting for you on time at the airport or train station exit. They will hold a clearly visible sign for easy identification.
We offer a range of vehicle options, from comfortable sedans to spacious business vans, and specially equipped vehicles with wheelchair lifts, ensuring comfort and peace of mind from the very start of your trip.
You will be taken directly and safely to the designated hospital entrance or your designated hotel, sparing you the hassle of handling luggage and navigating unfamiliar transportation.
When your treatment is completed and you are discharged, we can also arrange drop-off services to the airport or train station, helping you begin your journey home smoothly and on time.
Through thoughtful service, we aim to ease the fatigue of travel so that you can begin or conclude your health journey in a calm and relaxed state of mind.
We aim to reply to all messages within 24 hours.
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